The information below relates to the use of our website, ordering procedures and policies.
Prices
All prices are in NZ dollars (NZ$) and include GST of 15%. All prices are correct at time of publication, however, we reserve the right to alter these without prior notice.
Delivery and freight
Déja Vu Limited products will incur freight charges, unless stipulated as freight free NZ Wide. These freight costs are calculated when you place a completed order and before you submit any payment details. The freight costs are based on the “Ship to” address for the order. View freight charges
Returns policy
If for any reason you are unhappy or dissatisfied with your order, please return to us within 10 working days of receipt of goods. Please note, payment for and risk of returning goods is your responsibility. Déja Vu Limited will happily offer an exchange or credit provided that goods are returned in their original condition; this means that no seals on either the buckets have been broken.
Cancellation of order
You may cancel your order up to the point of despatch, and we will refund you within 30 days. If your order has already been dispatched to you, you can return it to Déja Vu Limited at your cost (see Returns Policy above).
Availability
Goods are subject to availability. In the event that we are unable to supply the goods requested, we will inform you of this as soon as possible.
Privacy and Personal Information
Any personal information provided by you to Déja Vu Limited will only ever be used for the purposes for which it was provided (ie to process your order) and, from time to time, to keep you up to date with any relevant Déja Vu Limited news or promotions. Your personal details will only ever be disclosed to relevant organisations who provide Déja Vu Limited with professional advice such as accountants, solicitors or business advisors.
Feedback
We welcome your feedback
Déja Vu Limited is dedicated to quality production. If you have any comments or feedback regarding our products, please do let us know, via email orders [at] deja-vu [dot] co [dot] nz